Exam ID HP2-Z12
Exam type Web-Based online exam used in certifications
Exam duration 1 hour 15 minutes
Exam length 60 questions
Passing score 75%
Delivery languages English, Japanese
Related Certifications
Supporting courses These recommended courses help you prepare for the exam
Additional study materials

Register for this Exam

You will need an HP Learner ID and a Pearson VUE login and password.

During the exam, you can make specific comments about the exam and items. HP welcomes these comments as part of our continuous improvement process.

Exam description

This exam tests your skills on servicing and working with HP Networking products.

Who should take this exam?

The exam is for field repair engineers who go onsite to perform hardware troubleshooting on HP Networking products. Candidates should understand networking terminology, like OSI model, managed and unmanaged networking devices and the differences in functionality between hub, switches and routers. Basic networking technologies are required (such as assigning IP address to a switch).
Exams are based on an assumed level of industry standard knowledge that may be gained from the training, hands on experience, or other prerequisite events.

Exam contents

This exam has 60 questions. Here are types of questions to expect:
  • Multiple choice (multiple responses)
  • Multiple choice (single response)
  • Drag-and-drop

Tips for taking this exam

You are not required to take the recommended, supporting courses; and completion of training does not guarantee that you will pass the exam. HP strongly recommends a combination of training, thorough review of courseware and additional study references, and sufficient on the job experience prior to taking the exam.

Take the time to read the entire question and consider all of the options carefully before you answer. If the question indicates that it features an exhibit, study the exhibit and reread the question. Make sure to select the answer that correctly responds to the question that is asked — not simply an answer that includes some correct information. If the question asks for more than one answer, remember to select each correct answer. You will not receive partial credit for a partially correct answer.

Objectives

This exam validates that you can successfully perform the following:
5%

Switch Overview

  • List features of the three HP switch series and the type of network to which each is targeted
  • Describe the different ways to classify switches, based on the switch's form factor, manageability, or Open Systems Interconnection (OSI) functionality
  • Describe the differences among unmanaged, Web-managed, and managed switches

17%

HP A Series Switch

  • Classify the A Series switches, based on the switch's form factor, manageability and OSI functionality
  • Recognize which A Series switches support modules and transceivers and install these devices
  • Manage configuration and software on A Series switches
  • Perform troubleshooting tasks in the A Series switches' CLI

18%

HP E Series Switch

  • Describe the basic characteristics of each HP E Series switch
  • Describe redundant and external power supply options for E Series switches
  • List the management interfaces available on each HP E Series switch and describe the advantages of using each interface
  • Navigate through and perform fundamental switch management tasks within the CLI, menu interface, or Web browser interface on HP E Series switches

13%

HP V Series Switch

  • Classify the HP V Series switches according to their ports, functionality, and management options
  • Identify LEDs on HP V Series switches
  • Access and navigate a smart-managed switch's CLI or Web browser interface
  • Classify the HP V Series switches according to their ports, functionality, and management options

2%

Wireless Overview

  • List basic features of the 802.11a/b/g/n Institute of Electrical and Electronics Engineers (IEEE) specifications for wireless LAN technology
  • Describe the different wireless environments for which each HP wireless series is designed, and the ways in which the wireless devices could be deployed

12%

HP A Series Wireless

  • Describe the basic functionality of A Series APs, access controllers, and access controller modules
  • Identify HP A Series wireless device LEDs and use them to troubleshoot problems
  • Convert a fat AP to a fit AP

14%

HP E Series Wireless

  • Describe the basic design of HP E Series APs, the HP E Series MSM317 Access Device, HP E Series Mobility and Access Controllers, and the HP E Series MSM415 RF Security Sensor
  • Identify E Series wireless device LEDs and use them to troubleshoot problems
  • Explain how to establish a management session with each device and begin using the appropriate interface

4%

HP V Series Wireless

  • Describe the basic features of the HP V Series wireless devices
  • Use the LEDs on HP V Series wireless devices to determine the status of a particular device and to identify any problems
  • Explain the basic configuration steps for the HP V Series wireless devices.

4%

HP Router Overview

  • Describe the characteristics of T1, E1, T3, and E3 WAN connections and identify the equipment required at a customer’s premises
  • Describe the characteristics of Asymmetric Digital Subscriber Line (ADSL), ADSL2, and Single-Pair High-Speed Digital Subscriber Line (SHDSL) WAN connections and identify the equipment required at a customer’s premises
  • Describe the characteristics of Integrated Services Digital Network (ISDN) WAN connections and identify the equipment required at a customer’s premises

11%

HP A Series Routers

  • For each router series, describe the following: Types and numbers of fixed Ethernet ports Types of
    LAN, WAN, and voice connections supported
  • Interpret LEDs to discover the status of an HP A Series router and to diagnose problems
  • Access an A Series router’s CLI out-of-band and inband, locally and remotely--even when the router has no IP address