Exam ID HP2-N47
Exam type Web-Based online exam used in certifications
Exam duration 1 hour 15 minutes
Exam length 50 questions
Passing score 70%
Delivery languages English
Related Certifications
Supporting courses These recommended courses help you prepare for the exam:
Additional study materials

Register for this Exam

Register for this exam

You will need an HP Learner ID and a Pearson VUE login and password.
No online or hard copy reference material will be allowed at the testing site. This exam may contain beta test items for experimental purposes.

Exam description

This exam verifies that you know the market trends, business drivers, and customer challenges associated with the high-level Application Lifecycle Management space. It validates that you can articulate how HP addresses these challenges through compelling value propositions that deliver business and IT value, recognize the market demands and challenges associated with Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation and Agile Delivery Management and are able to explain how HP addresses these demands and challenges.
 

Who should take this exam?

This exam is for sales professionals who want to validate that they have attained the level of knowledge required to sell HP Application Lifecycle Management software solutions. They look forward to assessing and improving their capabilities in understanding of customers; qualifying and validating opportunities; and developing and proposing solutions in the Application Lifecycle Management space. It is recommended that you have six months of experience in positioning and selling IT Management software solutions.
 

Exam contents

This exam has 50 questions. Here are types of questions to expect:
  • Multiple choice (multiple responses)
  • Multiple choice (single response)

Tips for taking this exam

This exam assesses whether you have the knowledge and skills that are required to sell HP Lifecycle Management software solutions. Therefore, many test items relate to the HP Customer Driven Sales Methodology (CDSM) that defines the standard structure and framework to support the HP selling process

Take the time to read the entire question and consider all of the options carefully before you answer. If the question indicates that it features an exhibit, study the exhibit and reread the question. Make sure to select the answer that correctly responds to the question that is asked — not simply an answer that includes some correct information. If the question asks for more than one answer, remember to select each correct answer. You will not receive partial credit for a partially correct answer.

Objectives

This exam validates that you can successfully perform the following:
30%

Understand the Customer: Identify and acknowledge a customer’s business need for the purpose of identifying a potential opportunity


  • Identify and describe the common business challenges associated with Application Delivery Management, Application Lifecycle Management, Quality Assurance, Quality Control and Agile Delivery

  • Identify and describe the major IT processes, base terms and metrics involved in Application Delivery Management, Application Lifecycle Management, Quality Assurance, Quality Control and Agile Delivery

  • Identify and describe the customer demographic that would be targeted for Application Delivery Management, Application Lifecycle Management, Quality Assurance, Quality Control and Agile Delivery solutions

  • Identify and describe the key customer personas and their responsibilities involved in Application Delivery Management, Application Lifecycle Management, Quality Assurance, Quality Control and Agile Delivery

  • Identify and describe the HP value statements which will resonate with the different personas involved in Application Delivery Management, Application Lifecycle Management, Quality Assurance, Quality Control and Agile Delivery

  • Identify and describe the discovery questions relevant to uncover Application Delivery Management, Application Lifecycle Management, Quality Assurance, Quality Control and Agile Delivery opportunities


30%

Validate and qualify the opportunity: Validate the fit of a potential HP Solution with customer business needs/decide to pursue or not pursue based customer and HP decision criteria


  • Identify and describe how HP Software addresses the customer’s challenges relating to Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation and Agile Delivery Management

  • Identify and describe the value proposition for HP Software's Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation and Agile Delivery Management solutions

  • Identify and describe discovery questions in order to uncover the customer's critical business issue

  • Identify and describe discovery questions relevant to uncover specific Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation or Agile Delivery Management pain points

  • Identify and describe qualifying questions to qualify an Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation or Agile Delivery Management opportunity

  • Identify and describe logical linkages from customer problems to HP Software's Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation and Agile Delivery Management solution capabilities


40%

Develop & Propose: Develop the proposed solution with the customer to address their business needs & present the final solution to the customer which addresses their business needs.


  • Identify and describe the key capabilities of HP's Software's Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation and Agile Delivery Management solutions that help customers achieve their goals

  • Identify and describe key differentiators when discussing the capabilities of HP Software's Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation and Agile Delivery Management solutions

  • Identify and describe the key use cases that are addressed by HPSW's Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation, and Agile Delivery Management

  • Identify and describe how HP's Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation, Agile Delivery Management solutions are licensed (High Level)

  • Identify and describe the major Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation and Agile Delivery Management competitors and explain what differentiates the HP Software approach to business challenge from that competitor

  • Identify and describe the most effective responses to common Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation and Agile Delivery Management customer objections

  • Identify and describe up-sell/cross-sell & portfolio linkages for Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation, and Agile Delivery Management

  • Identify and describe the key return-on-investment metrics for Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation, and Agile Delivery Management