Exam ID HP2-N33
Exam type Web-Based online exam used in certifications
Exam duration 1 hour 15 minutes
Exam length 40 questions
Passing score 70%
Delivery languages English, Italian, Simplified Chinese, Japanese, Korean, French
Related Certifications
Supporting courses These recommended courses help you prepare for the exam

Register for this Exam

You will need an HP Learner ID and a Pearson VUE login and password.

During the exam, you can make specific comments about the exam and items. HP welcomes these comments as part of our continuous improvement process.

Exam description

This exam tests your skills on selling HP Software products and solutions.

Who should take this exam?

The exam is for sales professionals who recommend and sell HP Software IT Performance Suite products and solutions, based on customer business requirements.
Exams are based on an assumed level of industry-standard knowledge that may be gained from the training, experience on the field, or other pre-requisite events.

Exam contents

This exam has 40 questions. Here are types of questions to expect:
  • Multiple choice (multiple responses)
  • Multiple choice (single response)

Tips for taking this exam

You are not required to take the recommended, supported courses; and completion of training does not guarantee that you will pass the exam. HP strongly recommends a combination of training, thorough review of courseware and additional study references, and sufficient on the job experience prior to taking the exam.

Objectives

This exam validates that you can successfully perform the following:
17%

Understand and articulate the HP Software Message around IT Performance Suite

  • Understand the role of IT in business today and the challenges that IT faces
  • Describe the requirement to run IT as a business
  • Articulate the relevance of a performance system to IT
  • Describe the HP Software point of view and strategy
  • Understand the role of the Executive Scorecard in the HP Software message & strategy
  • Explain the value proposition for HP Software's Executive Scorecard in relation to ITPS
  • Explain the value proposition for HP Software's IT Performance Suite

5%

Map the capabilities of HP Software's IT Performance Suite to the functional domains of IT

  • Identify and describe the major IT processes, base terms and metrics in the key functional areas
  • Understand the mapping of IT Performance Suite capabilities across the functional domains of IT
  • List the major competitors and understand what differentiates HP
    Software's IT Performance Suite approach

2%

Understand the role of the IT Performance Suite: Persona Editions

  • Identify and describe the key customer personas and their motivations
  • Articulate the key IT Performance Suite value statements which will resonate with the different personas
  • Describe the key capabilities of the IT Performance Suite: Persona Editions
  • Explain effectively the differentiators when discussing the capabilities of HP Software's IT Performance Suite: Persona Editions
  • Understand how to use the Executive Scorecard as the opener to strategic conversations and tactical upsells
  • Deliver a "proof" message validating the value of HP Software's IT Performance Suite to customers

22%

Understand the Value of HP Software's IT Performance Suite Solutions in the domain of Strategy, Planning, and Governance

  • Describe the common business challenges associated with the functional domain of Strategy, Planning, and Governance
  • Identify and describe the key customer personas and their motivations involved in this functional domain
  • Describe how HP Software address the specific customers challenges in this domain
  • Understand the HP Software value proposition in this IT domain
  • Describe the key capabilities of HP's Software's Strategy, Planning, and Governance solutions that help customers achieve their goals

15%

Understand the Value of HP Software's IT Performance Suite Solutions in the domain of Application Lifecycle Management

  • Describe the common business challenges associated with the functional domain of Application Lifecycle Management
  • Identify and describe the key customer personas and their motivations involved in this functional domain
  • Describe how HP Software address the specific customers challenges in this domain
  • Understand the HP Software value proposition in this IT domain
  • Describe the key capabilities of HP's Software's Applications Lifecycle Management solutions that help customers achieve their goals

24%

Understand the Value of HP Software's IT Performance Suite Solutions in the domain of IT Operations Management

  • Describe the common business challenges associated with the functional domain of IT Operations Management
  • Identify and describe the key customer personas and their motivations involved in this functional domain
  • Describe how HP Software address the specific customers challenges in this domain
  • Understand the HP Software value proposition in this IT domain
  • Describe the key capabilities of HP's Software's IT Operations Management solutions that help customers achieve their goals

15%

Understand the Value of HP Software's IT Performance Suite Solutions in the domain of Security Intelligence and Risk Management

  • Describe the common business challenges associated with the functional domain of Security Intelligence and Risk Management
  • Identify and describe the key customer personas and their motivations involved in this functional domain
  • Describe how HP Software address the specific customers challenges in this domain
  • Understand the HP Software value proposition in this IT domain
  • Describe the key capabilities of HP's Software's Security Intelligence and Risk Management solutions that help customers achieve their goals