Exam ID HP2-H28
Exam type Web-Based online exam used in certifications
Exam duration 1 hour
Exam length 40 questions
Passing score 70%
Delivery languages Turkish, Traditional Chinese, Castilian Spanish, English, Italian, Simplified Chinese, Japanese, Korean, Polish, Russian, French, German
Related Certifications
  • HP Sales Certified - Printing and Computing Services [2013] (inactive)
Supporting courses These recommended courses help you prepare for the exam:

Register for this Exam

You will need an HP Learner ID and a Pearson VUE login and password.

During the exam, you can make specific comments about the exam and items. HP welcomes these comments as part of our continuous improvement process.

Exam description

This exam tests your skills on selling Printing and Personal Systems solutions and services.

Who should take this exam?

This exam is for HP channel partners, sales representatives and presales consultants who want to understand how to better sell HP Printing and Personal Systems (PPS) Services to their customers. The audience includes individuals who are pursuing Printing and Computing Services Specialization.
Exams are based on an assumed level of industry-standard knowledge that may be gained from training, hands-on experience, or other pre-requisite events.

Exam contents

This exam has 40 questions. Here are types of questions to expect:
  • Multiple choice (multiple responses)
  • Multiple choice (single response)

Tips for taking this exam

These tips will help you while taking the exam.

Take the time to read the entire question and consider all of the options carefully before you answer. If the question indicates that it features an exhibit, study the exhibit and reread the question. Make sure to select the answer that correctly responds to the question that is asked — not simply an answer that includes some correct information. If the question asks for more than one answer, remember to select each correct answer. You will not receive partial credit for a partially correct answer.


This exam validates that you can successfully perform the following:

What Services to Sell


Why Sell Services


Where to Sell Services