Who should take this exam?
To pass this exam you should have a least six to twelve months experience in Imaging and Printing solutions and HP LaserJet printers. Exams are based on an assumed level of industry-standard knowledge that may be gained from training, hands on experience, or other prerequisite events.
Exam contentsThis exam has 40 questions. Here are types of questions to expect:
- Multiple choice (multiple responses)
- Multiple choice (single response)
Tips for taking this exam
Take the time to read the entire question and consider all of the options carefully before you answer. If the question indicates that it features an exhibit, study the exhibit and reread the question. Make sure to select the answer that correctly responds to the question that is asked — not simply an answer that includes some correct information. If the question asks for more than one answer, remember to select each correct answer. You will not receive partial credit for a partially correct answer.
Explain and recognize fundamental architectures
Describe HP LaserJet products and solutions
Performance-tune and optimize solution
Perform troubleshooting and repair
Manage the solution using HP tools and resources
Explain HP FutureSmart Firmware
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