Exam ID HP2-B110
Exam type Web-Based online exam used in certifications
Exam duration 1 hour 15 minutes
Exam length 50 questions
Passing score 70%
Delivery languages Dutch, Turkish, Castilian Spanish, English, Italian, Hungarian, Czech, Portuguese, Greek, Polish, Russian, French, German
Related Certifications
Supporting courses These recommended courses help you prepare for the exam

Register for this Exam

You will need an HP Learner ID and a Pearson VUE login and password.

During the exam, you can make specific comments about the exam and items. HP welcomes these comments as part of our continuous improvement process.

Exam description

This exam tests your skills and Knowledge of HP imaging and printing supplies.

Who should take this exam?

This exam is for HP channel and distributor attended partners, sales representatives and presales consultants who want to understand how to better sell imaging and printing supplies to their customers. To pass this exam you should have a least six to twelve months experience with HP imaging and printing supplies. Exams are based on an assumed level of industry-standard knowledge that may be gained from training or relevant work experience.

Exam contents

This exam has 50 questions. Here are types of questions to expect:
  • Multiple choice (multiple responses)
  • Multiple choice (single response)

Tips for taking this exam

It is important to note that although training is recommended for exam preparation, successful completion of the training alone does not guarantee that you will pass the exam. In addition to training, exam items are based on knowledge gained from on the job experience and application as well as other supplemental reference material that may be specified in this guide.

Objectives

This exam validates that you can successfully perform the following:
4%

Why HP

8%

Understanding the Customer

32%

Why HP Supplies

6%

Why Not the Competition

16%

Consequences of Fake Supplies

20%

It is More than just Powder, Water, and Paper

14%

Driving Sales