Exam ID HP2-B109
Exam type Web-Based online exam used in certifications
Exam duration 1 hour 15 minutes
Exam length 50 questions
Passing score 70%
Delivery languages Turkish, Castilian Spanish, English, Italian, Portuguese, Polish, Russian, French, German
Related Certifications
  • HP Sales Certified - Printing and Personal Systems Hardware [2014] (Inactive)
Supporting courses These recommended courses help you prepare for the exam:
  • 00870254 - Selling HP Printing and Personal Systems Hardware, Rev. 14.11 (Inactive)

Register for this Exam

You will need an HP Learner ID and a Pearson VUE login and password.

During the exam, you can make specific comments about the exam and items. HP welcomes these comments as part of our continuous improvement process.

Exam description

This exam tests your selling skills and understanding of the business value of the following:
  • HP Officejet Pro and Officejet Pro X
  • HP LaserJet and Flow MFP/Scanjet
  • HP Tablets and Notebooks
  • HP Desktops, AiO, and Thin Client
  • HP Workstations

Who should take this exam?

This exam is for HP channel partners, sales representatives and presales consultants who want to understand how to better sell imaging and printing hardware to their customers.

Exam contents

This exam has 50 questions. Here are types of questions to expect:
  • Multiple choice (multiple responses)
  • Multiple choice (single response)

Tips for taking this exam

To pass this exam you should have a least six to twelve months experience with HP imaging and printing hardware. Exams are based on an assumed level of industry standard knowledge that may be gained from training, hands on experience, or other prerequisite events.
You are not required to take the recommended, supporting courses; and completion of training does not guarantee that you will pass the exam. HP strongly recommends a combination of training, thorough review of courseware and additional study references, and sufficient on-the-job experience prior to taking the exam.

Take the time to read the entire question and consider all of the options carefully before you answer. If the question indicates that it features an exhibit, study the exhibit and reread the question. Make sure to select the answer that correctly responds to the question that is asked — not simply an answer that includes some correct information. If the question asks for more than one answer, remember to select each correct answer. You will not receive partial credit for a partially correct answer.

Objectives

This exam validates that you can successfully perform the following:
4%

Business Value Selling and IT Market Trends

  • What is Business Value Selling?
  • IT Market Trends and Customer Drivers

18%

The Business Value of HP Officejet Pro and Officejet Pro X

  • What are the key market trends and customer drivers?
  • What are the HP differentiators and what do they mean for customers? What is the business value of HP Officejet Pro and the Pro X Series printers?

20%

The Business Value of the HP LaserJet and Flow MFP/Scanjet

  • What are the key market trends and customer drivers?
  • What are the HP differentiators and what do they mean for customers? What is the business value of HP LaserJet and Flow MFP/Scanjet?

20%

The Business Value of HP Tablets and Notebooks

  • What are the key market trends and customer drivers?
  • What are the HP differentiators and what do they mean for customers? What is the business value of HP Tablets and Notebooks?

18%

The Business Value of HP Desktops, AiO, and Thin Client

  • What are the key market trends and customer drivers?
  • What are the HP differentiators and what do they mean for customers? What is the business value of HP Desktops, AiO, and Thin Client?

20%

The Business Value of HP Workstations

  • What are the key market trends and customer drivers?
  • What are the HP differentiators and what do they mean for customers? What is the business value of HP Workstations?