Exam ID HP2-B104
Exam type Web-Based online exam used in certifications
Exam duration 1 hour
Exam length 40 questions
Passing score 70%
Delivery languages English
Related Certifications
Supporting courses These recommended courses help you prepare for the exam

Register for this Exam

You will need an HP Learner ID and a Pearson VUE login and password.

During the exam, you can make specific comments about the exam and items. HP welcomes these comments as part of our continuous improvement process.

Exam description

This exam tests your skills on the need for printer fleet assessments, defining the assessment approach, infrastructure assessment, management assessment, workflow assessment and imaging and printing solutions.

Who should take this exam?

This exam is for HP channel partners and employees who are selling or supporting a broad range of HP imaging and printing devices and wish to expand their consultancy skills and services.  This certification exam is for candidates with at least one year of experience in working with imaging and printing solutions. Exams are based on an assumed level of industry standard knowledge that may be gained from the training, hands on experience, or other prerequisite events.

Exam contents

This exam has 40 questions. Here are types of questions to expect:
  • Matching
  • Multiple choice (multiple responses)
  • Multiple choice (single response)

Tips for taking this exam

These tips will help you while taking the exam.

Take the time to read the entire question and consider all of the options carefully before you answer. If the question indicates that it features an exhibit, study the exhibit and reread the question. Make sure to select the answer that correctly responds to the question that is asked — not simply an answer that includes some correct information. If the question asks for more than one answer, remember to select each correct answer. You will not receive partial credit for a partially correct answer.

Objectives

This exam validates that you can successfully perform the following:
30%

The Need for Printer Fleet Assessments

8%

Defining the Assessment Approach

37%

Infrastructure Assessment

5%

Management Assessment

5%

Workflow Assessment

15%

Imaging and Printing Solutions