Exam ID HP2-B102
Exam type Web-Based online exam used in certifications
Exam duration 1 hour 15 minutes
Exam length 50 questions
Passing score 70%
Delivery languages English
Related Certifications
Supporting courses These recommended courses help you prepare for the exam

Register for this Exam

You will need an HP Learner ID and a Pearson VUE login and password.

During the exam, you can make specific comments about the exam and items. HP welcomes these comments as part of our continuous improvement process.

Exam description

This exam tests your skills on selling imaging and printing products to customers.

Who should take this exam?

This exam is for HP channel partners, sales representatives and presales consultants who want to understand how to better sell imaging and printing products to their customers.
To pass this exam you should have a least six to twelve months experience in Imaging and Printing solutions. Exams are based on an assumed level of industry-standard knowledge that may be gained from training, hands-on experience, or other pre-requisite events.

Exam contents

This exam has 50 questions. Here are types of questions to expect:
  • Multiple choice (multiple responses)
  • Multiple choice (single response)

Tips for taking this exam

These tips will help you while taking the exam.

Take the time to read the entire question and consider all of the options carefully before you answer. If the question indicates that it features an exhibit, study the exhibit and reread the question. Make sure to select the answer that correctly responds to the question that is asked — not simply an answer that includes some correct information. If the question asks for more than one answer, remember to select each correct answer. You will not receive partial credit for a partially correct answer.

Objectives

This exam validates that you can successfully perform the following:
20%

Imaging and Printing Overview

12%

Selling HP Color

8%

Multifunction Printers

26%

HP Imaging and Printing Advantage

12%

Selling Imaging and Printing Services

18%

Helping Customers Succeed

4%

The Green Initiative