Exam ID HP0-M96
Exam type Performance based exams
Exam duration 3 hours
Exam length 85 questions
Passing score 70%
Delivery languages English
Related Certifications
Supporting courses These recommended courses help you prepare for the exam:
Additional study materials
  • Asset Manager Administration Guide
  • Asset Manager Portfolio
  • Asset Manager Financials
  • Asset Manager Compatibility Matrix
  • Asset Manager User Interface
  • Asset Manager Programmer’s Reference
  • Asset Manager Installation Guide
  • Asset Manager Asset Tracking Solution
  • Asset Manager Administration Guide
  • Asset Manager Procurement
  • Asset Manager Software Assets
  • Asset Manager Tailoring Guide
  • Asset Manager Tuning Guide
  • Asset Manager Advanced Use Guide
  • Asset Manager Web Implementation Guide

Register for this Exam

You will need an HP Learner ID.

During the exam, you can make specific comments about the exam and items. HP welcomes these comments as part of our continuous improvement process.
No online or hard copy reference material will be allowed at the testing site. This exam may contain beta test items for experimental purposes.

Exam description

This exam tests your skills on explaining and recognizing Asset Manager architecture, performing pre-implementation tasks, installing, configuring, setup and maintaining Asset Manager, tuning and optimizing the Asset Manager solution, troubleshooting and repairing Asset Manager, operating the Asset Manager solution, intergrations, modules and reports.

Who should take this exam?

This exam is for technical implementers who plan, install, configure, tune, and integrate Asset Manager for optimal results within an organization. Examples of job roles include:
• HP Software consultant
• HP Software technical trainer
• HP Software technical partner
Candidates should have at least six months of field experience in Asset Manager implementations. Exams are based on an assumed level of industry standard knowledge that may be gained from the training, hands on experience, or other prerequisite events. You should also be knowledgeable about It Service Management and Database Management.

Exam contents

This exam has 85 questions. Here are types of questions to expect:
  • Multiple choice (multiple responses)
  • Multiple choice (single response)
  • Other

Tips for taking this exam

It is important to note that although training is recommended for exam preparation, successful completion of the training alone does not guarantee that you will pass the exam. In addition to training, exam items are based on knowledge gained from on-the-job experience and application as well as other supplemental reference material that may be specifiedon this page.


This exam validates that you can successfully perform the following:

Explain and recognize Asset manager architecture

  • Supported RDBMS-es
  • Database creation
  • Proposed GUIs and GUI-usage
  • Database options
  • Tier identification and SQL
  • Oracle deadlock


Perform pre-Implementation tasks

  • Design an implementation plan, including backup plan
  • Change management configuration plan
  • Clarify roles
  • Locate documentation and support resources
  • Identify customer data
  • Obtain the appropriate licenses
  • Access to the client’s system and data map
  • Identify processes to be implemented
  • Obtain project success criterion


Install, configure, setup and maintain Asset Manager
Installation and setup

  • Installing Asset Manager on Oracle or SQL and on the Web Client
  • Web tier and service
  • Formatting data
  • Installing validity scripts
  • Reports server
  • Setting up the business home pages
  • Application Designer
  • Wizards
  • Workflows
  • Scripts
  • Password security
  • Messaging
  • Single sign-on
  • Autopass and AM License
  • Web tier and services with the Application server
  • Reporting
  • AQL queries
  • Views and screen sets
    Best Practices
  • Data loading
  • Aligning Asset Manager to the client’s business needs


Tune and optimize the Asset Manager solution

  • Determining efficiency of calculated fields, index fields and configured lists
  • Basic SQL operation
  • Asset Manager query
  • History tracking
  • Denormalization of fields
  • Optimizing the Web Client Server performance
  • Archiving
  • Regular system and business review checks
  • Automating administrative tasks
  • Workflow cleanup
  • Scaling Asset Manager


Troubleshoot and repair Asset Manager

  • Detecting missing null identifiers
  • Diagnostic logs
  • Troubleshooting the Web Client
  • Reset and restarting the Workflow
  • Testing actions and script and tuning and data load optimization


Operating the Asset Manager solution

  • Operations within the modules
  • Web user experience
  • Scripting skills
  • Query skills
  • GoTo search command
  • Writing AQL statements
  • Create a Portfolio item
  • Setup the Assets table
  • Navigate the AM interface
  • Use query records
  • Differentiate between internal and standard requests
  • Review data
  • Determine fields based on a given requirement
  • Use entitlement counters
  • Perform stock room and contract management
  • Data alignment for system/business reports
  • Fat client optimization
  • Help the client think outside the box to meet their immediate needs



  • Import module and Connect-It
  • Web Services
  • Single Sign-on
  • Third party integrations
  • Single and multiple load
  • DCIM and SCAM integration



  • Best practice steps for data loading across modules
  • Implementations in combination or in phased approach
  • Business process dependencies



  • Software Compliance
  • Contract Expiration
  • Total Cost of Ownership
  • Reconciliation proposals
  • Assets with High Level of Changes
  • Models with high level of maintenance
  • Data accuracy
  • Chargeback
  • Inventory compliance
  • Summarized management
  • Ad-hoc and System data extracts