Exam ID HP0-M63
Exam type Proctored exam taken at dedicated testing center
Exam duration 1 hour 55 minutes
Exam length 70 questions
Passing score 70%
Delivery languages English
Related Certifications
Supporting courses These recommended courses help you prepare for the exam:
Additional study materials

Register for this Exam

You will need an HP Learner ID and a Pearson VUE login and password.

During the exam, you can make specific comments about the exam and items. HP welcomes these comments as part of our continuous improvement process.
No online or hard copy reference material will be allowed at the testing site. This exam may contain beta test items for experimental purposes.

Exam description

This exam tests your ability to articulate base CSA concepts, describe the CSA deployment elements and process, get started with CSA, describe the CSA content setup process and components, perform administrative tasks using the CSA Management Console, use the Subscriber Portal, configure and extend HP CSA.

Who should take this exam?

IT Professionals focusing on installing, configuring, testing and using the CSA Software for PoC, demo and pilot implementations. Consultants working in large, experienced and supervised implementation teams, chartered with the deployment of CSA in a production environment where it integrates with the solution components (SA, OO, UCMDB and

Exam contents

This exam has 70 questions. Here are types of questions to expect:
  • Matching
  • Multiple choice (multiple responses)
  • Multiple choice (single response)

Tips for taking this exam

You are not required to take the recommended, supporting courses; and completion of training does not guarantee that you will pass the exam. HP strongly recommends a combination of training, thorough review of courseware and additional study references, and sufficient on-the-job experience prior to taking the exam.


This exam validates that you can successfully perform the following:


Articulate base CSA concepts

  • Describe CSA key capabilities, the catalog-based subscription process and the role of the Cloud Service Management Console
  • Describe the lifecycle of a service in CSA
  • Define and Contrast Service Delivery Models (public, private and hybrid cloud); define "Resource Providers" and identify their conceptual capabilities (IaaS, SaaS)
  • Articulate CSA's Enterprise Readiness
  • Describe the process of creating and maintaining service designs and identify and describe the elements of both a service design and a service offering
  • Identify integrated resource providers, their capabilities and key user roles for CSA administration
  • Identify and describe types of organizations supported by CSA, the key user roles that are shipped out-of-the box with HP CSA, and tasks associated with them


Describe the CSA deployment elements and process Identify solution components of a CSA deployment

  • Describe both the sequence of installation activities for CSA and the CSA Architecture
  • Identify Software prerequisites, Supported platforms and System requirements
  • Describe wizard driven installation process, steps and explain/clarify options
  • Identify installation preconditions
  • Describe deployment validation (post-install configuration) options


Get started with CSA

  • For Service Subscription and Design, Provider Management, and Administration:
    o Identify involved user roles, key user tasks, and where to start to perform key user tasks


Describe the CSA content setup process and components

  • Identify, describe and sequence the steps to setup content
  • List and describe the resource offerings, the provider templates needed for content and the internal actions that ship with HP CSA.
  • List subscriber actions for different providers
  • List the property values that need to be configured for content that ships with HP CSA


Perform administrative tasks using the CSA Management Console

  • Identify roles supported by the Management Console and describe
    associated responsibilities
  • Describe how to view, create, or delete service catalogs and publish service offerings to the Cloud Subscriber Portal
  • Describe how to browse, create, edit, or delete a service offering
  • Describe how to manage service designs and component types
  • Describe how to manage providers and resource offerings
  • Describe how to manage organizations


Use the Subscriber Portal

  • Describe how to access the Subscriber Portal
  • Describe the four Cloud Subscriber Portal tabs and, at a high level, the subscription process
  • Describe how to locate a Service Offering in the Service Catalog, search the Cloud Subscriber Portal, and subscribe to a Service Offering
  • Describe how to view, approve and deny requests
  • Describe how to view and modify your subscriptions
  • Describe how to request an action on a service instance


Configure and extend HP CSA

  • Identify and describe ways to extend out-of-the-box (OOB) CSA features
  • Describe how to import and export service designs and resource offerings among running instances of HP CSA
  • Describe how to extend OOB resource management to meet the needs of your organization
  • Describe how to create new types of providers and new component types
  • Describe how to create multiple service catalogs per organization
  • Describe how to adapt service designs and resource offerings shipped with CSA to your own business needs, creating service offerings tailored for your customers
  • Describe the purpose and features of the HP CSA Application Program Interface