Exam ID HP0-M53
Exam type Proctored exam taken at dedicated testing center
Exam duration 1 hour 45 minutes
Exam length 67 questions
Passing score 73%
Delivery languages English, Simplified Chinese, Japanese
Related Certifications
Supporting courses These recommended courses help you prepare for the exam:
Additional study materials

Register for this Exam

You will need an HP Learner ID and a Pearson VUE login and password.

During the exam, you can make specific comments about the exam and items. HP welcomes these comments as part of our continuous improvement process.
No online or hard copy reference material will be allowed at the testing site. This exam may contain beta test items for experimental purposes.

Exam description

This exam tests your ability to demonstrate, deploy and manage HP BSM Operations Manager on Windows 9.x Software to monitor and manage system availability and performance in small or
medium enterprise settings or as part of the Operations team managing systems and servers in a complex environment. Knowledge of business requirements, technical prerequisites and constraints when deploying and managing a business class installation is assumed. You will need to demonstrate knowledge of the benefits that
the HP BSM Operations Manager on Windows 9.x Software provides as a standalone system availability and performance management solution and as part of an integrated consolidated event and performance management solution. You will also need sufficient experience and fluency with the basics of operating systems, operating systems and system administration, network protocols like TCP, UDP, IP and SNMP, application components, architectures and performance metrics.

Who should take this exam?

The ideal candidate for this exam is a presales technical consultant, a sytem administrator or an implementer working in a team or under the supervision of a senior consultant when dealing with complex, enterprise wide deployments. The most successful candidates have at least three months (and preferably more than six months) of real world experience implementing and maintaining medium complexity availability and performance management solutions with Operations on Windows Software.

Exam contents

This exam has 67 questions. Here are types of questions to expect:
  • Drag-and-drop
  • Multiple choice (single response)
  • Multiple choice (multiple responses)

Tips for taking this exam

Rather than emphasize simple memorization, HP exams attempt to assess whether you have the knowledge and skills that a networking professional requires on the job. Therefore, some questions feature exhibits or scenarios. As you see, you will have an average of about ninety seconds per question.

Take the time to read the entire question and consider all of the options carefully before you answer. If the question indicates that it features an exhibit, study the exhibit and reread the question. Make sure to select the answer that correctly responds to the question that is asked — not simply an answer that includes some correct information. If the question asks for more than one answer, remember to select each correct answer. You will not receive partial credit for a partially correct answer.


This exam validates that you can successfully perform the following:

Key concepts, and fundamental architecture and technologies

  • Identify the benefits of HP OMW.
  • Describe HP OMW basic architecture and architecture building blocks, communication channels and ports.
  • Describe the Management Server role, elements and operations.
  • Explain the concept of Managed Node.
  • Describe basic permissions and basic user types.
  • Describe the basic tasks performed by HP OMW.
  • Explain the role of OMW in the context of the HP BSM solution.
  • Describe the Service Navigator functionality and uses.
  • List high availability scenarios, and discuss advantages and disadvantages.


OMW software installation

  • Identify software and hardware requirements.
  • Describe the software installation and removal instructions and steps.
  • Describe the agent installation in OMW.
  • Identify the configuration defaults.


Key terms, processes, and configuration in OMW Administration

  • Describe the Administrator Environment (console).
  • Describe the HP OMW security features.
  • Explain how to manage nodes.
  • Describe basic event processing on managed nodes.
  • Describe and explain policy management in HP OMW.
  • Identify and describe the difference between automatic action and an operator initiated action.
  • Identify and describe the two roles of the OMW server in event processing.
  • Explain the role of pattern matching.


Configuration customization and tuning

  • Describe how to configure Policy Rules.
  • Describe how to configure message actions.
  • Explain how to use and configure the Service Navigator. (New to CM)


Main policy types management

  • Manage Logfile Entry policies.
  • Manage Open Message Interface policies.
  • Manage SNMP Interceptor policies.
  • Manage WMI policies.
  • Manage measurement threshold policies.
  • Manage (Service/Process) Monitor policies.
  • Manage Scheduled Task policies.


Correlation and message reduction

  • Articulate the concept of duplicate message and explain sources and conditions generating duplicate messages and the need for proper reduction.
  • Describe, explain, and contrast approaches to message reduction
    (including server side message reduction).
  • Describe message browser duplicate suppression.
  • Explain how to configure message browser duplicate identification and duplicate suppression.
  • Define the possible root causes, characteristics, and consequences of a message storm.
  • Explain how OMW identifies, detects (Tcreate/Treceive), and handles a message storm.


Administrative tasks

  • Contextualize tools in OMW (purpose, usage, value)
  • Describe Performance monitoring and reporting in OMW.
  • Contextualize HP Reporter In OMW.
  • Explain how to work with Service Maps.
  • Describe how to set up users and user profiles.
  • Describe how OMW Self Manager works.
  • Describe database maintenance.
  • Describe how to back up and restore data on the HP OMW management server.
  • Demonstrate knowledge of common configuration and management command line utilities.
  • Describe license management in HP OMW.
  • Identify primary log files and file trees.


Operational tasks using the OMW consoles

  • Identify and describe the Web Console elements.
  • Describe how to manage and filter messages with the Web Console.
  • Describe tools usage in the Web Console.
  • Identify and describe the Management Console elements.
  • Describe how to manage and filter messages with the Management Console.


Standard integrations and Smart Plug-Ins

  • Describe the HP OMW Web-Services integration.
  • Explain how to integrate third-party tools with HP OMW.
  • Describe the value of integrating SiteScope with HP OMW.
  • Identify some out-of-the box integrations (using HP SPIs or adapters).
  • Recognize the components and benefits of Smart Plug-Ins.
  • Explain how to install and deploy a Smart Plug-In.