|Exam type||Proctored exam taken at dedicated testing center|
|Exam duration||1 hour 45 minutes|
|Exam length||70 questions|
|Delivery languages||English, Korean|
|Supporting courses||These recommended courses help you prepare for the exam|
|Additional study materials||
You will need an HP Learner ID and a Pearson VUE login and password.
During the exam, you can make specific comments about the exam and items. HP welcomes these comments as part of our continuous improvement process.
No online or hard copy reference material will be allowed at the testing site. This exam may contain beta test items for experimental purposes.
Who should take this exam?
Exam contentsThis exam has 70 questions. Here are types of questions to expect:
- Multiple choice (multiple responses)
- Multiple choice (single response)
Tips for taking this exam
Fundamental technologies and methodologies
Processes and modules
Requirements necessary to achieve a deployable solution
Installation, configuration, setup, and/or migration procedures
RDBMS standard integration to Service Manager 9.x
Basic troubleshooting procedures
Application-based tasks (i.e., out-of-box processes support)
Operational and administrative tasks
Service Manager 9.x features and benefits
- View all certifications
- View all certification exams
- View all certification training courses
- Credit for third-party achievements
- Contact ExpertOne
- My ExpertOne portal (Login required)