Exam ID HP0-A08
Exam type Proctored exam taken at dedicated testing center
Exam duration 1 hour 30 minutes
Exam length 70 questions
Passing score 68%
Delivery languages English
Related Certifications
Supporting courses These recommended courses help you prepare for the exam:
Additional study materials

Register for this Exam

You will need an HP Learner ID and a Pearson VUE login and password.

During the exam, you can make specific comments about the exam and items. HP welcomes these comments as part of our continuous improvement process.
No online or hard copy reference material will be allowed at the testing site. This exam may contain beta test items for experimental purposes.

Exam description

This exam tests your skills on NonStop H-series Operating System Support

Who should take this exam?

This exam is intended for the following personnel, with a minimum of one-year of experience on the HP NonStop NS-Series platforms running the H-Series NonStop Kernel Operating
System:
• Authorized Service and Support personnel (field support technicians)
• Global Mission Critical Solution Center (GMCSC) personnel
• Analyst SEs or PreSales Technical Support (PSTS) personnel
• NSK software developers, system integrators and consultant partners, application designers, authorized service channel partners and distributors.
• Customers authorized to service their own equipment. 

Exam contents

This exam has 70 questions. Here are types of questions to expect:
  • Multiple choice (multiple responses)
  • Multiple choice (single response)

Tips for taking this exam

References to the majority of questions found in this exam can be found in manuals contained in the Online TIM collections. TIM (Total Information Manager) is a single interface to all NonStop Systems documentation and support information.
External users must subscribe to the TIM CD collection. See your NonStop Representative for more information.
NOTE: TIM must be installed on your system before using the following default access settings.

Objectives

This exam validates that you can successfully perform the following:

Gather Information

  • Determine system information
  • Determine relative subsystem status
  • Determine recent system changes
  • Verify reported problems
  • Identify corrective actions
  • Gather information for affected subsystem
  • Identify if a professional service is needed

Analyze Information

  • Describe ways to isolate problem down to product or module
  • Describe steps to reduce the problem
  • Demonstrate how to rediscover known problem

Risk Analysis

  • Describe online considerations
  • Determine availability of TMF, RDF or Backup Data

Resolution Implementation

  • Describe the levels of problem resolution.
  • Determine workaround methods
  • Perform and verify resolution actions

Product Interdependencies

  • Determine interdependent products for use of a product.
  • Explain sizing and impact to other subsystems

Change Management

  • Describe Change Management
  • Recognize steps of OS upgrades
  • Differentiate non-intrusive online changes/upgrade vs. offline

Tools and Utilities

  • Demonstrate use of debugging tools
  • Demonstrate use of low-level tools
  • Demonstrate use of display tools
  • Demonstrate use of Dump collection tools
  • Demonstrate use of information sources

Best Operational Practices

  • Identify system startup/shutdown order
  • Identify ways of monitoring subsystem/system health
  • Identify weaknesses in a non-fault-tolerant configuration
  • Describe data archival best practices
  • Differentiate levels of data and disaster recovery
  • Identify subsystem startup/shutdown order