Course ID 00909444
Course format WBT
Course length 30 minutes
Delivery languages English
Related certifications
In preparation for these exams
Selected items from this course are included in these exams:
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Course description

HP Application Performance Management Overview – What is it, in a nutshell? What to look for to identify potential opportunities – Market dynamics and trends; critical business issues; IT process improvements needed to address those critical business issues; metrics and KPIs for measuring IT improvements. How to develop a gain-entry value proposition – What capabilities does the solution deliver; what benefits does it deliver to the business; what customer references and proof points best demonstrate the value of the solution; what differentiates HP from the competition.
This training module is part of the solution series for the BSM Sales Certification and all on-demand required training. The Study Guide is attached to the recording and available for download.

Who should attend

SW Employee and Partner Sales Professionals

Prerequisites

For specific prerequisites and requirements to achieve any of the related certifications, see the certification description on the HP ExpertOne website.

Topics

  • Identifying potential opportunities
    • Market dynamics and trends
    • Critical business issues
    • IT process improvements needed to address
  • CBIs
    • Metrics and KPIs for measuring IT improvements
  • Developing a gain-entry value proposition
    • IT capabilities
    • Benefits

Objectives

After completing this course, you should be able to understand and discuss:
  • Relevant market dynamics and trends
  • Critical business issues and their manifestations
  • IT process improvements needed to address CBIs
  • Metrics and KPIs for measuring these IT improvements
  • IT capabilities delivered
  • Business benefits
  • Customer references and proof points
  • Key competitive differentiators