Course ID 00196545
Course format WBT
Course length 2 hours
Delivery languages English
Related certifications
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Course description

This course provides details about the function and use of the HP LaserJet print cartridges. It also discusses warranty and support considerations as well as troubleshooting procedures. Topics include print cartridge components, safety information, and print quality defects.

Who should attend

Anyone who wants to know more about the function and use of the HP LaserJet print cartridges.

Prerequisites

For complete prerequisites and requirements to achieve any of the related certifications or upgrade paths, see the certification description on the HP ExpertOne website.

Objectives

After completing this course, you should be able to do the following:
  • Diagnose print cartridge defects
  • Recognize issues covered by the warranty
  • Provide technical support