Course ID 00071062
Course format WBT
Course length 1 day 2 hours
Skill level Foundational
Delivery languages English
Related certifications
In preparation for these exams
Selected items from this course are included in these exams:
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Course description

This course is a series of standalone modules that provide basic support knowledge for HP Business PCs and Personal Workstations. It should be taken prior to specific product training courses.
Note: This course does not include HP PA-RISC or AlphaStation workstations. You may take each module separately, but ideally they should be taken in sequential order. It will take approximately about one to two hours to complete each module.

Who should attend

• HP technical support personnel
• Anyone who requires basic knowledge of Business PCs and Personal Workstations.

Prerequisites

For complete prerequisites and requirements to achieve any of the related certifications or upgrade paths, see the certification description on the HP ExpertOne website.

Objectives

After completing this course, you should be able to do the following:
  • Support Business PCs and Personal Workstations.