APS - Networking [2010]

This certification validates that you can service and maintain HP networking products.
The supporting training provides you with an effective technical methodology that includes understanding HP networking products including switches, wireless devices, and routers.

Why earn this certification?

  • To understand how to use LEDs, the CLI command, and accompanying reports to identify common problems
  • To gain the knowledge to repair or replace Field Replaceable Units (FRUs) and learn how to verify that new units are operational
  • To validate your understand ofhow to complete basic installation and configuration tasks
  • To identify business opportunities for Matrix
  • To identify converged infrastructure opportunities


Typical candidates for this certification are HP Channel Partners and HP technical professionals who provide break/fix services for HP networking hardware.

Skill level


Steps to acquire this certification

Before you begin:

Acquire access to The Learning Center and get an HP Learner ID. Then create a profile with Pearson VUE, our exam delivery vendor.
Learn how in the Learning Center Assist Kit.

Step 1: Do you qualify for an upgrade path?

There are no upgrade paths available for this certification.

Step 2: Register or apply for this certification

Step 3: Verify or complete prerequisites

There are no prerequisites required for this certification. Please move to Step 4.

Step 4: Complete recommended training

Training is highly recommended to pass each exam. Training is not required, but it will help prepare you for the exams and increase your chances of passing the exams.

Training for Exam HP2-Z12: Servicing HP Networking Products
00201835 Servicing HP Networking Products, Rev 10.31 1 day 1 hour WBT Take Course
WBT = Web Based       ILT = Instructor Led       VILT = Virtual Instructor Led       VCR - Virtual Class Recorded       SCA = Special Course or Activity

Step 5: Pass the required exams

HP2-Z12 Servicing HP Networking Products Register

Certification achieved

You will receive an email notification 2-5 days after successfully completing all requirements. In addition, your status in The Learning Center will change to "acquired". Track your training and certification progress through your transcripts in The Learning Center.